Contact Us

One Merchant UK HQ:

1Merchant UK - A JJJ Group Company:
Unit 3, Alma Court, Alma Road
Rotherham
S60 2HZ

Opening Times: Monday – Friday – 8:00am – 17:00pm (GMT)

All messages received will be answered between
these hours. Note that 1Merchant will be closed on national bank holidays.

Postage Information:

All orders received after 15:30pm may be processed the
following working day due to postal collection & drop off times. This
service may vary depending on courier postal selection prior to checkout.

Please note that delivery times are estimates only
and are supplied directly by the courier service themselves. Please allow
additional time for peak periods such as Christmas & Other special events.

All 1MerchantUK orders are sent via tracked shipments, and
tracking information will be available at time of dispatch from our warehouse.

Royal Mail 48hr Tracked – 2-3
Working Days Delivery (Aims for 2 Day Delivery)

Royal Mail 24hr Tracked – 1-2
Working Days Delivery (Aims for 1 Day Delivery)

Parcelforce 48hr Tracked – 2-3
Working Days Delivery (Aims for 2 Day Delivery)

Parcelforce 24hr Tracked – 1-2
Working Days Delivery (Aims for 1 Day Delivery)